Common Queries

If I'm travelling to this place, which model should I choose?

Don't worry, we get this question a lot and you are not the only one. In fact, this is one of the reason why we made this website, to help our fellow adventurers. Click into our store page where we listed most of the compatible countries under the product details. If you have further questions, feel free to have a live chat with us.

Why is your product so tight and tough in both the input and output?

You might've thought the output holes doesn't fit with your plug(s) because it's so tight to the fit? It does, just with a bit of force. We've specially designed it that way to be: safe, tough, super high burning point... etc. It's all for your safety when it comes to electricity. If you have further concern feel free to have a live chat with us.

What do you mean your product doesn't convert voltage?

Our adapters indeed do not convert voltage. As voltage differs between countries, plugging in chargers that have different fixed voltages or voltage ranges will end up frying your products. That is not the travel adapter's fault but the charger itself. Travel adapters only serve as a gateway for us to exchange unsupported plug types.